Home About Ride Ride Services Sign Up Policy & Term Booking Contact Us
Ride Servvices
1. Cancellation Policy

An Early Morning Trip with a pickup time before 9 a.m. is usually dispatched by 9 p.m. the preceding day. All other trips are usually dispatched 2 to 4 hours prior to pickup time.

is possible at no extra charge, as long as rescheduling is requested before the driver is dispatched (see Standard Dispatch Procedureabove).


THE FULL FARE will be charged for cancellations in the two following cases:
  I.  Cancellations after the driver has already been dispatched (see Standard Dispatch Procedure above).
II. If the passenger fails to be at the designated pickup location (no-show).  If for any reason you cannot locate your chauffeur, call The Ride Provider at 864-277-3636.  To avoid being billed as a no-show, do not leave your location without contacting The ride Provider.  You must contact us by phone.
$15 Administrative charge will apply if cancellation is requested before the driver has been dispatched (see Dispatch Procedure above).


A minimum of 7 days notice is required for cancellation of all charter arrangements (e.g. weddings) to avoid the charge of the full fare plus 20% gratuity. A non-refundable 35% deposit is taken on all charters.
Proms: All prom reservations are non-refundable and cannot be cancelled. The full fare will be charged even if the service is not completed at the request of the passenger.

PLEASE NOTE: Ride Provider is not responsible for service delayed or not rendered due to Mother Nature or to circumstances beyond our control. 
2. Privacy Policy

All information you give us is confidential. We share information only when it is necessary to contract with another company to provide service. We do not sell lists or allow other companies to solicit you. WE WILL NEVER GIVE OUT CUSTOMER INFORMATION WITHOUT THE CUSTOMER'S EXPRESS CONSENT.

3. Limitations of Liability

In no event shall Ride Provider or any of its affiliates, or any of their officers, directors, employees, agents, representatives, information providers or licensors be liable for any direct, indirect, incidental, special, consequential, punitive or other damages (regardless of the form of action) arising out of (i) use of the service by any person, including but not limited to any damage caused by any reliance on, or any delays, inaccuracies, errors or omissions in, any information and content accessed over the service, (ii) any use or inability to use the service for whatever reason, including but not limited to communications failure or any other failure with transmission or delivery of any information accessed through the service, or (iii) any goods or services discussed,  purchased or obtained, directly or indirectly, through the service, in each case even if advised of the possibility of such damages.

This Agreement shall be governed by and construed in accordance with the laws of the State of South Carolina and the Federal Arbitration Act, without giving effect to any principles of conflicts of laws, and you hereby consent to the exclusive jurisdiction of the state and federal courts sitting in Greenville County, South Carolina.

You and Ride Provider agree that any and all disputes and claims relating in any way to this Agreement (including the arbitration of any claim or dispute and the enforceability of this paragraph), with the exception set forth in the next paragraph, shall be submitted to and resolved by means of confidential arbitration conducted in the State of South Carolina, Greenville County. If you and Ride Provider cannot agree on arbitrators, the Presiding Judge of the Greenville County Superior Court shall appoint them. The arbitration shall be conducted under the then prevailing Commercial Arbitration Rules of the American Arbitration Association (AAA). You and  Ride Provider may litigate in court only to compel arbitration under this Agreement or to confirm, modify, vacate or enter judgment on the award rendered by the arbitrators. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. The United Nations Convention of Contracts for the International Sale of Goods, the application of which is hereby excluded, will not govern this Agreement. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other current or former user of the Service, whether through class arbitration proceedings or otherwise.